FREE TRACKED US SHIPPING ON ORDERS OVER $40

How Can We Help?

 

Helping You Quickly Is Our Priority

The fastest way to find the answers to any questions, issues or concerns you may have is by browsing the tabs listed on this page.

Track Your Order

If you have chosen tracked shipping, your tracking number will be sent via email when we ship your order. It will give you the most up to date information about your orders expected arrival and progress along its journey. We have access to the same information as you.

Please note that once your order has been dispatched to your carrier, on occasion there may be circumstances beyond our control and also UPS and USPS’s control such as the weather, industrial action or other factors which may mean your order will be delayed in transit. If we are aware of any issues ahead of time we’ll be in contact via email and we’ll also list any delivery issues, and timescales for delivery, here on the website. We thank you for your patience.

If you’re experiencing an issue with your tracking number, please see our section, tracking number issues